Draft
Privacy
Flint Cloud is a private storage service by PT JIJI LABS DIGITAL ("we", Indonesia). This page says in plain words what we hold, where, and what we cannot see.
The short version
- Your files and their names are encrypted on your device. We cannot read them.
- File data is stored in a Microsoft Azure data centre in Jakarta, Indonesia.
- No ads. We do not sell or rent your data, and we do not share it for marketing.
- You can delete your account and everything in it at any time.
What we collect
Account data: your email address and, if you sign in with Google, the identifier Google gives us for your account. We use it to log you in and to contact you about your account.
Encrypted vault data: your files and their names and details are stored as ciphertext. We also store your wrapped keys, which are useless without your password or recovery words.
Billing data: your plan and payment status. Card details are handled by our payment provider or by the app store, not stored by us.
Technical logs: time, IP address, request type and errors, kept to run and protect the service. Logs never contain file names, keys, passwords, recovery words, tokens or the part of a share link after the #.
What the server can see
End-to-end encryption protects what is inside your files and their names. It does not hide the following, because the service needs it to work:
- the size of each file and how many files you have
- your folder structure (which folder sits inside which)
- when files and folders were created, changed or deleted
- your IP address and when you use the service
- how many times a share link was opened, and its expiry
The names of your files and folders are encrypted, so we see the shape of your vault but not what it contains.
Where your data lives
File data and the database are hosted on Microsoft Azure in the Jakarta region (Indonesia Central). Microsoft acts as our hosting provider and processes data for us under its terms. We do not move file data outside that region.
Sign-in with Google, payment providers and email delivery may process the limited data they need for their part of the service.
How we use data
- to run your vault: store, sync and deliver your encrypted files
- to keep you signed in and to secure your account
- to bill you and enforce storage limits
- to prevent abuse and fix errors
- to answer you when you write to us
We do not use your data for advertising and we do not build profiles of you.
Share links and abuse
When you create a share link, anyone who has the full link, including the part after #, can open that file until the link expires or you switch it off. Do not post a link where you do not want strangers to find it.
Every share link page has a Report button. We cannot read the file, so when we receive a report we may switch the link off and, in serious cases, close the account that created it. We may keep the report and the link details to handle it.
Keeping and deleting data
- Deleted files stay in the trash for 30 days, then are removed.
- When you delete your account, we remove every file and database row linked to it within 30 days. You can start this in the web app and in the Android app.
- Database backups roll off on a fixed schedule, after which deleted data is gone from them too.
- We may keep minimal billing and legal records for as long as the law requires.
Your rights
Under Indonesian personal data protection law you can ask to see, correct or delete your personal data, and to withdraw consent. Write to hello@jijilabsdigital.com. Because your files are encrypted, we cannot export their contents for you; you can download them yourself from your vault.
Security
Details are on the security page, including what is not protected. If you find a weakness, please tell us at hello@jijilabsdigital.com.
Children
Flint Cloud is not meant for children under 13, and we do not knowingly collect their data.
Changes and contact
If we change this page in a way that matters, we will tell account holders by email before it applies. Questions: hello@jijilabsdigital.com. PT JIJI LABS DIGITAL, Indonesia.